Configuring Recurring Billing
Recurring Billing allows you to simplify billing your customers. In this case, the customer credit card data will be stored in HSPcomplete database, and the billed sum will be automatically withdrawn from customer credit card without the need to enter the card number and the other relevant data when subscription is being renewed and/or to pay an Invoice for resource overusage.
In order to make initial settings for recurring billing, you should configure credit cards processing and the range of documents to be processed recurrently.
A credit card can be saved in the HSPcomplete system in one of the following ways:
- From Provider Control Center, by HSP staff member:
- From Account properties -> Payment Settings;
- From the general list of credit cards, Billing Manager - Credit Cards;
- When a provider pays an order intended to be paid offline by a credit card. Such orders are placed into the Receivable - Documents and can be paid online using the Change Payment Method button.
- From Control Panel, by HSP staff member or a customer:
- Account Summary -> Payment Settings.
- From the HSPstore, when a customer pays an Order.
- Finally, if recurring billing is enabled, then all credit cards used to pay for services (at HSPstore or in Control Panel (paying Order online or ordering additional services via Upgrade Center) will be saved in HSPcomplete.
To use the recurring billing:
- Configure the credit cards encryption.
- Set the credit cards processing so that a credit cards data would be saved in HSPcomplete database) in the Business Director - Billing Manager - Setup - Credit Cards Processing.
- Optionally: define the range of documents to be processed recurrently and other settings that define the regime for recurring payments processing in the Business Director - Billing Manager - Setup - General Configuration.
Documents for recurring processing will be collected in the Billing Manager - Order Processing lists.