Editing Provider Company Profile
To edit the Provider Account profile:
- Click on the topmost link on the Navigation tree (this is your Provider company name). The Provider Control Center main dashboard appears on the screen.
- Select the Company Profile tab. The Provider Account contact address appears on the screen.
- Click the Edit button and type the postal address and phone number. There should be no empty fields in the Company Profile.
- Click the Update button.
- Select the Contacts tab. The Provider Account contacts (executive's name, and both the relevant e-mail address and phone for administrative, technical, and billing issues) appear on the screen.
- Click the Edit button and specify all the necessary contacts. In general, you can set only one contact (the Administrative one) for all the issues; to this effect, specify the Administrative contact and mark the Same as administrative contact checkboxes both at the technical and billing contacts.
- Click the Update button.
Please send us your feedback on this help page