Managing Enterprise Customers

In This Chapter

Enterprise Customer Registration

Viewing and Changing Enterprise Customer Account Properties

Assigning Hardware Node to Enterprise Customer

Enterprise Customer Users Registration

Enterprise Departments Management

Enterprise Customers - big companies that have considerable number of Departments and can afford having professional System Administrator in their staff. Such companies may need separate VEs for each Department.

Thus, Enterprise Customers subscribe for Dedicated Hosting (separate Hardware Node(s) to manage Virtual Private Servers). As soon as HSP registers a company as an Enterprise Customer within Provider Control Center (and assigns one or more Hardware Node(s)), an Enterprise Customer obtains login and password to log in Enterprise Control Center (ECC).

Company System Administrator creates separate VEs for Company Departments. VE End-users in each Department get HSPcomplete Control Panels as VE management tools.

Enterprise Customers can create (and manage) Virtual Private Servers on dedicated Hardware Node only.

In general, Enterprise Customers management is similar to of customers' Accounts within HSPcomplete. A company registered as Enterprise Customer is identified within HSPcomplete system by its Account. The difference from other Accounts consists in the fact that Enterprise Customer Account is manageable only via Enterprise Manager. Enterprise Customers can create own Accounts called Departments. In this case, Departments act as VE end-users.

Enterprise Accounts can be created either from HSPstore, by a person that ordered a Hardware Node (Dedicated Hosting) or by HSP staff member, using Enterprise Manager.

Provider can monitor (and interfere in) the full range of Enterprise Customer activities (creation of new Departments or new VEs, assigning Department Administrator, registering new users, monitor financial flows, etc.).