Creating Reseller Account
To create a new reseller account, click the New Reseller Account button and follow the wizard:
1. General Info
General Info:
- Company name. Enter the reseller company name.
- Status. Select the current reseller account status:
- Active status means that full range of operations may be performed within Parallels Business Automation - Standard system on behalf of this Account.
- On Hold status means that an Account is out of service. Active status is offered by default.
Operations Administrator:
An Account cannot be created without registration of at least one user associated with this Account. However, you can assign a registered user as this account administrator.
- Existing user. Check this box to assign a registered user as the new reseller account administrator. If you check this box, there is no need to enter the other info except for e-mail.
- Address and phone.
- Name. Enter an account administrator full name.
- Language. Select the interface language to be used in Parallels Business Automation - Standard on this user logging in.
- Skin. Select the Parallels Business Automation - Standard skin to be used in Parallels Business Automation - Standard on this user logging in.
- Time Zone. Select a user time zone. Since the Parallels Business Automation - Standard database is bound to GMT, Parallels Business Automation - Standard logs may occur to be hardly-understandable for persons those reside in the other time zone. You can select the needed time zone, so that the user being registered (in this case, Reseller account Administrator) may understand logs (and other system messages) without the need to recalculate time.
- E-mail. Enter an e-mail a reseller account administrator will use to log in the Reseller Control Center.
- Password. Enter and re-enter the password a reseller account administrator will use to log in to the Reseller Control Center.
- Reseller Config. Select one of pre-defined Reseller Configurations. This allows defining how many customer accounts this reseller can manage, selecting available plug-ins, etc.
Billing Information:
- Discount category - a discount to be applied to Invoices generated for this Account.
- Partner discount. - a discount to be applied to amounts a reseller pays provider for resold services. Select one of the pre-defined discount categories. Discount categories can be configured using the Billing Director > Discount Manager.
- Credit Terms - settlement order for this Account: due period, credit limit, subscription expiration terms, etc. Credit terms are created under Account Director - Subscription Manager.
- Credit Limit - maximal debt allowed for this Account. Credit Limit is normally defined in the frame of Credit Terms. However, if needed you can define a special credit limit for this particular account. To this effect, clear the Use value of Credit Limit defined in Credit Terms box and enter the special credit limit value into the Credit Limit field.
- Billing Day - the day of month when a customer is charged.
Taxation
To get tax exemption, your customers can enter their own VAT Number either from the Control Panel or during account creation in your HSPstore. In addition, later you can manually enter the VAT Number for your customers (Account profile -> Financial Info tab).
To make accounting more secure you can set the manual approval mode for VAT Number and address. Three statuses can be assigned to a customer address or VAT Number:
- 'Not Checked' status is assigned by default to customer's address and VAT Number. In this case, if you have set taxation to secure mode, transaction is not allowed.
- 'Approved' status allows transaction and further processing of customer's order.
- 'Rejected' status forbids order processing.
Address and Phone:
Enter the Reseller contacts to send Invoices and solve other problems connected with services provided.
Click the Next button to proceed.
2. Contacts
Enter the special contacts for administrative, billing, and technical issues. These contacts are not used for logging in Parallels Business Automation - Standard tools. This is only a contact data and names, e-mail addresses and other data used to send notifications and to compose notifications content.
By default the Reseller Administrator named on the previous step is responsible for administrative issues. You can assign separate persons responsible for billing and technical issues. However, if you consider it reasonable to set one contact for all, check Same as administrative contact checkbox(es). Click the Save button to create a new reseller account.
Click the Next button to proceed.
3. Hiding
Parallels Business Automation - Standard allows hiding Reseller's URL in such a way that Reseller website seems absolutely independent from HSP server (and other Resellers).
Important: Resellers hiding is necessary for reseller store to work in case a reseller uses provider store installation. Thus, you are not allowed to proceed until the reseller hiding is set.
Reseller's own domain name
- Domain. Enter a reseller domain name used for reseller store. If you do not sure about a domain name to enter, use the default one. By default, a reseller hiding URL is formed of a reseller account administrator name written in one string in lowercase and your default domain.
- Add into DNS. Check this box to create a domain zone file in the Parallels Business Automation - Standard DNS, i.e., provide the DNS hosting for the reseller domain.
Name servers
- Select a name servers set. Please select a name servers set to be used for the domains owned by the reseller. The ability for a reseller to have own name servers set is defined in a Reseller Configuration.
Reseller's own IP address
Set the option button to one of the following:
- Share provider's IP address. Use your IP address for the reseller domain.
- Add new IP address to Parallels Business Automation - Standard server. Add a new dedicated IP address for a reseller domain.
- IP address. Enter a reseller IP address.
- The composition of the rest of the fields depends on the type of Parallels Business Automation - Standard installation:
If Parallels Business Automation - Standard is installed inside a Virtuozzo Container:
- Hardware node root password. Indicate the root password of the server that hosts the Virtuozzo Container with Parallels Business Automation - Standard installed. This is necessary to make your Management Node installed inside one of Container hosted in this Hardware Node accessible over the network.
If Parallels Business Automation - Standard is installed on a physical server, you can register a new IP address in the same way as for Linux conventional network interface :
- Netmask. Enter a network mask.
Interface. Select a network interface the IP address is to be assigned to.
Click the Save button to add a new reseller account.
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